Frequently Asked Questions.
1. Was my credit card incorrectly charged?
Answer:
When a credit/debit card is used at Scout it is automatically authorized for $50. This will hold the amount authorized for (1) to (3) business days depending on your credit card company. Then your online statement will show the correct amount spent. If not, please contact Michelle Wilder at: mwilder37@gmail.com and she will help you.
2. How do I purchase tickets for show at Scout?
Answer:
1. Scout Box Office: Wed-Sun 8pm-2am
2. Online: www.scoutbar.com click the “Purchase Tickets Here” link and follow instructions.
3. By Phone: call 1-888-512-SHOW
Tickets may be purchased night of show at Scout Box Office providing availability.
It is recommended to purchase in advance to beat those crazy lines and show sell outs!
3. Please explain Will Call?
Answer:
If you purchase tickets and chose Will Call you will not receive hard copy tickets. Just show your I.D. and Credit Card you purchased with to cashier, she will check you off list, and you’re in.
(If your tickets were purchased with a credit card other than your own, please contact Michelle at mwilder37@gmail.com to make arrangements)
4. What is the parking situation?
Answer:
Parking is Free. The entire North Pointe parking lot is available for parking including the gravel areas.
5. What are the Age Requirements?
Answer:
Scout Bar has varing age requirements. National act shows are almost always ALL AGES. Check the banner for the show you are interested in for age requirements.
All Ages Show Restrictions: Children 12 and under are not admitted. Children under 16 MUST be accompanied by a parent or legal guardian. The phrase "All Ages" used on any flyer, ad or other website, including Frontgate's, only means that the event is not restricted to 18 or 21 and up. Carefully note any age restrictions when purchasing tickets. If an event is listed as 18 or 21+ only, that means ALL patrons.
6. How do I reserve a table?
Answer:
To reserve a table, please answer the following questions and email to: mwilder37@gmail.com
1. How many people are in your party?
2. Where would you like to sit, live music side or Red Velvet Lounge?
3. Would you like us to decorate table?
There is $10 charge to reserve a table.
**We do not take table reservations for national act shows. Nationals are first come, first serve.**
**For Spazmatic shows - there is a $25 charge to reserve a table.
7. Can I Smoke in Scout?
Answer:
YES, you can smoke in Scout.
8. What is your dress code?
Answer:
The dress code for Scout is casual. Shorts, t-shirts, and ball caps are exceptable. NO jersey’s,
white t’s, tank tops(wife beaters), excessively baggy clothing, etc. Scout Bar reserves the right to refuse service to anyone.
9. How do I book my band at Scout?
Answer:
Send an email to Lane at fastlaneconcerts@aol.com with a link to your bands myspace or official website. Please make sure to include contact info: contact name, email address, and phone number.
10. How do I open for a national touring act?
Answer:
Generally, touring nationals have their own supports. When there is an available slot, we tend to work with bands that have played previously at Scout and have consistent draws. This however is not written in stone, there are always exceptions.
